What we stand for

The Beliefs Behind Every Introduction We Make

Connection Before Everything Else 

The best care relationships are based on genuine compatibility, shared values and natural communication. That’s why we match people, not just needs, so every client has the best possible chance to feel right from day one. 

Trust, Built Through Standards

Every carer we introduce passes through our full My Life My Care Verification process We never cut corners, because families are trusting us with someone they love, and that trust has to be earned every single time.

Home Should Still Feel Like Home 

We help people stay exactly where they belong, surrounded by their own routines, their own belongings, their own independence. Care should bend around life, never the other way round. 

Kindness, Made Simple

Finding care can feel overwhelming, so we make it feel human again. A real conversation. A thoughtful introduction. Genuine support at every step. No jargon, no pressure, no impersonal processes, just people helping people.

Your decision, your way

The Choice Stays Yours

We introduce. You choose. Every family has the final say in who supports their loved one, with complete confidence and no pressure. That's exactly how it should be. 

Have a friendly chat

Call 020 4578 5569

Why It's different

A more personal alternative to a traditional care agency

There's an important distinction between a care agency and an introductory service — and it matters, deeply, for your family.

The My Life My Care Way

You choose your own carer

Direct relationship with a self-employed carer

Consistent carer, the same person, every time 

Transparent, straightforward fees 

Personal support from Sami throughout 

The Typical Care Agency Way 

Carers are assigned, not chosen

Agency employs the carer, a less direct relationship

Different carers may cover shifts

Higher fees due to agency overheads 

Less personalised matching process 

Unlike traditional agencies, we put people first. Our personalised matching process gives you more choice, greater continuity of care, and ongoing support every step of the way.

Have a friendly chat

Call 020 4578 5569

What others are saying

Rated 5.0 on Google.

Finding care for someone you love can feel like a big step. Google feedback gives families a familiar reassurance point before they get in touch.

Google rating

5.0 out of 5

Families choose My Life My Care because they want introductions that feel kind, personal and reassuring from the very first conversation.

MyLife MyCare

5.0Out of 5 stars

Overall rating out of 3 Google reviews Verified by Google Reviews WordPress Plugin

So farvso good

Jan Wentworth
5 months ago

Sami found the placement for me. She was professional and very helpful and supportive

Linda Taylor
6 months ago

All staff I have spoken with have been very helpful, reliable and accommodating

Free brochure

Prefer to read everything first?

Request the My Life My Care brochure to review the service in your own time. It is a simple next step if you are not ready to speak yet, but want to understand how introductory care at home could work for your family. We will only contact you about your brochure request and your enquiry.

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Start with a conversation

Ready to make care at home feel clearer?

Tell us what matters to your family, and we will help you explore care introductions with warmth, clarity and confidence, so your loved one can feel supported by someone who fits their life, not just their care needs.